Delete Your Account

Last updated: August 1, 2026

This page explains how to request deletion of your CrewDay account and the data associated with it. CrewDay is developed and operated by Digital Swap LLC.

How to request deletion

To delete your account, send us an email:

Sending the request from your account's own email address lets us confirm you own the account before anything is removed. If your account uses a phone number to sign in rather than an email, include that phone number in your message.

How long it takes

We will acknowledge your request within 3 business days and complete the deletion within 30 days of verifying the request. We'll email you to confirm once it's done.

What gets deleted

When your account is deleted, we permanently remove the following from the live service:

• Your account and sign-in credentials.
• Your profile — your name and contact details (email and/or phone number).
• Tasks you created or were assigned, including checklists and notes.
• Photos and file attachments you uploaded as proof or reference.
• Comments and other work content you posted in the app.

If you are a manager, deleting your account removes your team's board and the tasks, photos, and comments within it.

What is retained, and for how long

A limited amount of information is kept after deletion only where we're legally required to keep it or need it to protect against fraud:

• Billing and payment records — if you had a paid subscription, invoices and transaction records are retained as required by tax and accounting law, typically for up to 7 years. These are held by us and our payment processor and are not used for any other purpose.
• Residual backups — deleted data may persist in encrypted backups for a short period (up to 30 days) before those backups are rotated and overwritten.

Questions

If you have any questions about deleting your account or your data, email support@crewday.us and we'll help.